Phases helped me when no one else in town would. I needed help installing a fuel pickup in the gas tank and auxiliary fuel line in my Ford E350 to run a hot air heater. I called all over town to try and find a mechanic who would help, and no one was interested. Finally, I spoke to Ron at the front desk at Phases, and he asked me to bring in the installation manual and they'd take a look. I don't own a printer, but was able to email Ron and he kindly printed the whole installation manual for me! Marty, a mechanic, took a look at what I needed and agreed to help me. I was able to schedule a service date, and Marty went above and beyond with the fuel line install, making sure the line and fuel pump were installed exactly to the specs in the installation manual. He even supplemented the fuel line that came with my kit with a more sturdy and vibration resistant fuel line. I was able to do the electrical wiring with help from my father, and the heater is running like a champ (just in time for the cold weather). I was lucky to find a mechanic who was willing to take on a non-standard job. I'm really thankful I found Phases and will definitely go back. Thank you Ron and Marty!!!