Napa AutoCare Center

Colorado Springs Auto Repair

5

Quick work

5

They always take care of me and my family if an issue arises.

5

great job. saved money over other estimates.

5

This place SUCKS!!! Spent over $3000 on transmission and still not working right. Took it elsewhere to fix other things they failed to fix after I mentioned it. Out of state now and still dealing with their crappy work. NEVER NEVER NEVER go there!! I couldn’t be more disappointed and feel I was screwed royally!!!!

5

Always a great place and great prices to get work on your diesel car or truck if you don't feel like doing it yourself great customer service as well and always checks the car for any other problems so it keeps running so you know what you need and tops off all fluids great job as always.

1

GO SOMEWHERE ELSE!!!!!! One star is too many. Finally got truck back after almost two weeks. Never got a call, although he lied and said he did, until last day saying mechanic about to test drive truck. Again, never heard back so went to pick it up. Still not ready. They never did do everything I asked but by that point I just wanted my truck back. After two weeks and over $3000 still have rumbling noise. My buddy recently went to B&H. They had his truck two days. Diagnosed it and called on day one, got it back with no problems on day two. I will NEVER use Phase again. EVER! I’m sure most of these reviews are friends and employees cause this place really couldn’t get any worse in my opinion. I felt way over charged and totally taken advantage of. And I’m still skeptical they even fixed it right and did everything they charged me for. Changed the oil myself and didn’t see much evidence they did a lot of work user there. Not yet sure if their work was any better than the service. TRUST ME! GO ELSE WHERE!!! This place TOTALLY SUCKS!!!

1

Horrible service. Given the run around and mislead on time. Had vehicle for weeks. Never called. Never returned calls. Hopefully getting truck back tomorrow and for some reason just know I’ll be bending over, if you know what I mean. Definitely go somewhere else. DO NOT deal with Ron! I would say I couldn’t be more disappointed but I have yet to get my vehicle back. Will keep you posted.

5

Good Work Thank You

5

Great team here! The low oil service cost got me in but I stayed because they genuinely care and know how to diagnose issues, and complete work with integrity. I trust then with my TDI, 35D, 7.3L (all diesels), and my son's Subaru! They can do it all!

5

Excellent service from professional and reliable staff.

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