My "Water in Fuel" light kept coming on and subsequently a check engine light came on. I took the truck to Phil Long Ford and they told me I needed a Fuel Pump and an Exhaust Back Pressure sensor at a cost of over $1600. The truck was running pretty good except for the warning lights so I declined their repair, paid the $155 diagnostic fee and drove away. I found Phases on line and decided to let them do the work, am I glad I did. Alan said they would diagnosis before they would just do the repairs, am I glad they did. It did not need a fuel pump. It did not need a sensor. Marty drained the water that WAS in the fuel and replaced a cracked rubber hose to the sensor. Replaced fuel filters and added some BG fuel system additives. All lights are off and my costs were just little over $400. Am I ever glad I went to Phases. My F-350 diesel truck has found a new doctor.
Thank you Mr.Schroeder, we appreciate your business and feedback.
“We are from Texas, we broke down in Colorado Springs. I googled "good diesel mechanic" that is an understatement. Phases went above and beyond our expectations. They were quick to take care of me and my family, even giving my family of 8 a ride to and from the hotel. They gave us the peace of mind needed for our 10 hour ride home. Alan and Peter made sure everything was perfect. If ever in need of EXCELLENT SERVICE make Phases your 1st call.“
These Guys are the best in town for automotive repair. All of my Fleet vehicles are serviced and repaired at Phases and I can't imagine having to use another shop for my needs. I've had them do everything from oil changes to MAJOR repairs to my equipment. Always done well and within the timeframe discussed
Thank you for the review. We appreciate your business!
Once again they earned my return business due to superb workmanship and, even more importantly, their absolute honesty. Both my vehicles went down at the same time and they fixed one quickly to get me back on the road. They easily could have told me I had a problem costing $1000 to repair, but instead they honestly let me know my problem was simply a cracked plastic tube that cost peanuts to replace. This honesty will bring me back time and again. They also offer a military discount.
Thank you Jason, we appreciate your business and your service to our country.
Alan and the crew are unlike any other! Being far away from home with three kids they really came through and helped us out in every way they could going above and beyond. A complete blessing for us during a very stressful time. I will never take my business anywhere else in the area. A million stars for everyone at Phases!!!
Thank you for the review Stone family. Welcome to Colorado and War Eagle!
How lucky can a person get? I accidentally turned at the wrong street and found Phases. They scheduled my repair the next day. Then they researched all over the nation to find the part needed to repair the A/C on my Class A Motorhome. Persistence, professionalism, and customer care completed my experience. Way to go.....Phases !!!
Thank you for the review. The parts chase on that specific part turned into an adventure but we were happy to help. Enjoy your vacation sir.
My name is Ed and I'm a car hauler from Florida. My truck broke down (lost the clutch) and we decided to have it towed to Phases. It was the best decision we made. Casey, the service manager was just awesome, he answered the phone right away, and helped me get the right towing company and answered all my questions professionally. When we (towing company) finally arrived, I was greeted by Allen (service director) and a bunch of mechanics ready to go to work:). They took my truck right in and even offered me a car to use till my truck was done. Rob, the mechanic and his apprentice that worked on my truck for a week were absolutely amazing. This was to notch service, top notch communication, and very fair prices. They all went above and beyond. I wish there was a 10 star rating.. bring your service needs here, you won't be disappointed.. they will service all my needs if ever needed when I'm in colorado:). Ed
Thanks for the great review Ed. We appreciate your business and wish you safe travels my friend.
We take all of our company vehicles which include a bucket truck, dump truck, chippers and numerous small trucks plus our personal trucks to Phases. Marty, Allen and Rob always do an amazing job at a fair price! Highly recommended!
Thank you Ms.Frazier. We appreciate your business.
Great place to have your semi repaired friendly knowledgeable service advisor technitions that are not afraid to talk to you or try to hide from you !! I feel that the value for the money was spot on !!! I live in the springs but don't get there much, but I'll save up some stuff to have these folks fix while I'm home. Hopefully I'll be a customer for life !!
Thanks for the great review Tim. We look forward to working with you in the future.
I have been in Colorado Springs since 1971 and Phases is by far the best place to have your vehicle serviced I have found.
Thank you Scott for the good review, we appreciate your business.