Categories : fleet repair

Dispatchers to motorists: ‘Do not blame us’

Carol was a dispatcher for eight years but could no more take the pressure, so she became a motorist. “As a dispatcher, I found it very demanding and discouraging. I would make appointments, and the motorists could not make those visits,” states Carol (all the dispatchers in this short article asked that their genuine names not be utilized). “Then I ‘d need to reschedule for the following day or the day after that, and I would find that extremely discouraging. I returned to driving, because it’s just so a lot easier.” “The dispatcher is on the frontline with the consumer,” & rdquo; Carol continued. “& ldquo; When there are complaints, it goes through the dispatcher, and they get an earful. Then they get it from the other side, too, the motorists, and they weren’t happy about the weather changes. I guess nobody likes weather change, but that’s the trucking company.” Now, as a truck motorist, Carol understands much better the dispatcher’s side of things, and she’s more understanding to their challenges. “The dispatcher has to keep the client delighted, prevent complaints from them,” she states. When it comes to driving, “I have no one to be accountable for other than myself. And I enjoy it.” Other dispatchers concur that they’re captured between the driver and the consumer, trying to keep both sides pleased. It’s difficult since dispatchers don’t have the power or versatility that drivers believe they have. Popular NowCaterpillar to drop occupation truck lineContinental chooses Mississippi website for brand-new plant Mary says that drivers don’t understand or do not want to understand the dispatcher’s place in the hierarchy. “The main point that motorists need to value is that dispatchers put on’& rsquo; t have overall control over the loads that they receive and have to dispatch; the load finders are the ones who do that. The dispatchers basically have to go with what they’& rsquo; re given. Motorists believe that it’& rsquo; s their dispatchers who are gi …
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Tidewater Fleet supply acquires Atlanta-based TNT Parts

Norfolk-based Tidewater Fleet Supply LLC, a distributor of vehicle, truck and heavy devices elements has gotten TNT Components, Inc., a sturdy truck and trailer parts supplier headquartered in Atlanta, Georgia. “We are thrilled about our brand-new collaboration with Greg Woods and TNT. Greg and his group have developed a high-performing company with enduring customer relationships, a strong management group, and a constant focus on customer care,” Allan Parrott, president of TFS, said. TFS and TNT have complementary geographic footprints and line of product. With the addition of the TNT locations, TFS will considerably expand its footprint throughout the southeastern United States. The combined companies will run 10 warehouse areas in Norfolk, Virginia Beach, Chesapeake, Hampton and Richmond in Virginia; Atlanta, Dublin, and Savannah in Georgia; along with Charlotte, North Carolina, and Jacksonville, Florida. “The strategic reasoning for this combination is enhanced by a shared culture of partnering with our experienced and devoted workforce, our devoted fleet clients, and our world class suppliers to be a top choice for all parties,” Greg Woods, president of TNT, stated. Established in 1956, The Continental Societies is a nonprofit, tax exempt civil service organization Perhaps you’ve heard now that an easy shout-out in Beyonce’s new tune, “Development” increased Red Lobster’s company last Sunday by 33 percent. Choose an Entrepreneur for an Excellence Award! Date: Monday June 13, 2016 Time: 10:30 AM – 1:30 PM Area: Founder’s Inn 5641 Indian River Rd, Virginia Beach, VA 23464 …
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